Monthly Archives: March 2015

Never stopped Bob Hawke but it might stop you.


We’re all guilty of it, some much more than others – using filler words. Um, er, ah. Even worse, ‘like’ and ‘you know.’ Sound familiar?

An occasional lapse is OK but when it becomes part of your everyday delivery it can have a strong, negative impact on who you’re talking to.

It could be the difference at a job interview.

Former Australian PM Bob Hawke wearing a gaudy Australia
Former Australian PM Bob Hawke

Former Australian Prime Minister Bob Hawke was famous for his long, drawn out ‘ahhhhhs’ parodied by a legion of comedians and impersonators.

It didn’t seem to hinder Hawkeys’ rise to the top but for most of us using filler words is a big no no.

To quote speech coach Anett Grant ‘The more filler words you use, the more you diminish yourself as a speaker. You may be extremely capable and confident in what you are saying, but when you use too many filler words, your audience’s attention is deflected away from your message and instead becomes focused on you as the messenger.

Your audience begins to wonder if you are unsure of yourself. And if they think you are unsure of yourself, they begin to doubt you and they begin to doubt your message.

Another reason filler words are a big deal is because they interrupt the flow of your ideas. The more filler words you use, the more you invite distraction and your ideas constantly skip.

Worse yet, if your audience starts picking up on a particular filler word that you use often, they start focusing on it.

They may even start counting—”How many times did he say, ‘uh?’” or “Can you believe how many times she said, ‘like?’”—and you’ll lose your audience to the math.

To clear up your speaking, you need to analyze the patterns of where your “ahs” and “ers” appear. There are three common patterns: transitional, structural, and verbal.’… more

Annet Grant is a speech coach with over 35 year experience and her article is well worth reading.

If you would like some help overcoming ums, ahs, and like, contact me now.


Warning! ‘If You Want Me To Call Back…Slow Up.’


Voicemail is a wonderful thing. It ensures we don’t miss a call. It allows you to screen calls if you haven’t got the time or desire to talk to someone

However, my pet peeve with voicemail callers is this – “If you have taken the time to call someone and leave a message, expecting them to call back, have a good look at how you leave your number.”cartoon digital phone Good Innings Media

So often a caller will leave a long and rambling message on why they rang then almost as an after-thought will rattle off their phone number at break neck speed.

It’s probably because they know the number so well it rolls off their tongue like melting treacle. 

Good for them, but not for the poor soul on the other end who catches the first 3 or 4 digits then has to press “repeat” then go through the whole damn interminably long message again, hoping to latch onto the remainder of the number.

If I have to “repeat” a second time I usually give up.  If it’s that important they’ll ring again.

It might be a small thing but I find it hard to imagine that every single one of us hasn’t cursed at having to replay a voicemail time and time again to get the number.

Final word –  keep voicemail short and succinct and repeat “slowly” your phone number.

Simple really.

Originally posted in The Good Innings

Graeme Goodings

A New Beginning

Talk about an eventful 6 weeks.  Since setting off on a new career path when many my age are considering retirement, my feet have barely hit the  ground.  Although I’ve been involved in the electronic media all my adult life, working as journalist and news reader has channelled my energies very much in one direction.

Graeme Goodings the Master of CeremoniesOver the years I have done a lot of radio work hosting talk programs but I’ve largely been at arms-length from the commercial world. Journalist do operate in a commercial environment but cocooned from the retail realities.

Now all that’s changed. My new path will see me dive head long into the world of commercials, promotion and advertising.  I’ve spent many hours establishing contacts, appointing an agent, talking to advertising agencies,recording studios and setting up this website.

I’ve even had voice lessons.  34 years of reading TV news tends to groove your swing.  It’s like exercising one set of muscles while ignoring others.  If I’m to put myself out there for the full range of voice overs I have to get my vocal cords to be way more  limber than they have been.

I have had to step outside my comfort zone and to be very honest the challenge is exhilarating.  You can teach an old dog new tricks.

So the foundations have been laid,  the contacts made and now I’m just waiting for the phone to ring and the emails to start coming in.

Roll on 2015.